Courses - Chinese-German Open Online Courses

Chinese-German OOC

Hotel Service Etiquette

learning style: 自主学习 Enrolled 6 Visitors 276

Overview Guide Activities Instructors

无

无

项目一从“礼”开始--礼仪与酒店(Program One: Courtesy-Etiquette and hotels)

[1.1]从“礼”开始——礼仪与酒店 [1.1]Courtesy-Etiquette and hotels

项目二悦己悦“礼”--职业形象塑造(Program Two:Happy me)

[2.1]悦己悦“礼”——职业形象塑造(Happy me)

[2.2]悦己悦“礼”——练就绅士淑女气质(how to be a gentlemen or a lady)

[2.3]悦己悦“礼”——你笑起来真好看(eye and smile)

项目三“礼”赢职场--社交礼仪(program three:professional image shaping)

[3.1]良好的第一映像——见面礼仪(first impression-meeting Etiquette)

[3.2] 声音的魅力——电话礼仪(the charm of voice telephone Etiquette)

[3.3]小礼物大学问——馈赠礼仪(Gift Etiquette)

[3.4]建立人际关系——拜访礼仪(establishing interpersonal relationship visiting Etiquette)

[3.5]位置决定未来——乘车礼仪(seating determines your future-seating etiquette)

项目四餐中有“礼”--宴请与酒水礼仪(program four Social Etiquette)

[4.1]学会请人吃饭——中餐宴请礼仪（inviting people to dinner-Chinese dinner Etiquette）

[4.2]学会请人吃饭——西餐宴请礼仪(Inviting people to dinner-western dinner etiquette )

[4.3]餐中有“礼”——酒水礼仪（Drinking Etiquette）

[4.4]酒待宾客仪礼万千——侍酒礼仪（Wine service Etiquette）

项目五 “礼”待宾客--酒店服务礼仪(program five Hotel service etiquette)

[5.1] 语言艺术——酒店沟通礼仪(Communication Etiquette of language art)

[5.2] 做好门面——前厅服务礼仪(Do a good job in facade)

[5.3] 温馨如家——客房服务礼仪(Warm as home-room service Etiquette)

[5.4] 吃得舒心——餐饮服务礼仪(Comfortable eating and catering service etiquette)

[5.5] 创造高端——会务接待礼仪(Create high-end reception Etiquette)

[5.6]“礼”待宾客——康乐服务礼仪(Hotel reception service etiquette)

[5.7]藏在小小空间里的秘密——电梯礼仪(Hotel elevator service Etiquette)

项目六 “礼”行天下--中外民俗礼仪(program six Chinese and foreign folk etiquette)

[6.1] 礼行天下——中外民俗礼仪英国(Britain)

[6.2] 礼行天下——中外民俗礼仪日本(Janpan)

[6.3] 礼行天下——中外民俗礼仪加拿大(Canada)

[6.4]礼行天下——中外民俗礼仪埃及(Egypt)

[6.5]礼行天下——中国苗族(Miao Etiquette)

无

Course Summary

Source	Guizhou Open University
Credits
Duration	Hours
Number of learning activities	25
learning style	自主学习

Recommended courses

	Practical Course for Leadership
	Capacity-building workshop: Strengthening education systems from a lifelong learning perspective
	bodyguard
	Little doctor of Science
	Hotel Service Etiquette